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5 Lessons in Employee Motivation and Why the NFL Pro Bowl Falls Short

Do your rewards provide the proper employee motivation? Recognition, incentives, and other rewards are supposed to drive employee motivation. When they work as planned, they provide opportunities for organizations to honor outstanding performance and achievements while reminding everyone what the company values. But if left unchecked, reward programs can also miss the mark, costing the company money and wasted effort while failing to motivate as intended. The annual NFL Pro Bowl provides a...

Got Diva Sales Reps? - How to Manage Difficult High Performers

Managing a difficult high performer is like raising a rebellious teen Edited by Christina Krenek I’m sure at some point in our lives we have all been forced to deal with that difficult person – whether they’re the always-negative type, the stubborn and superior know-it-all, the passive-aggressive one, or the hostile and argumentative bully – we know who they are. And in sales, it’s fairly common that these difficult personalities are also the top...

Bah Humbug! 4 Business Lessons from Ebenezer Scrooge

Everyone knows the story of Ebenezer Scrooge, the famous character in Charles Dickens’ A Christmas Carol, who defined stingy and had the coldest of hearts. This classic holiday tale is not only entertaining, but it is a parable that can teach us quite a bit about ourselves and how we conduct our personal and professional lives. Here are 4 business lessons we can all learn from Ebenezer Scrooge: 1. Strive to be successful. I’m not praising how he earned his money or his attitude...

Management Tip: See Yourself Through the Eyes of Your Employees

If a stranger asks you to rank your management team on a scale of one to ten in areas such as communication, delegation, etc, what would you say? Most people would rank them unrealistically high for fear that their answers would get back to their boss. How many of you can say that you would answer 100 percent truthfully in your own opinion? Despite all the trainings and coaching that management personnel can put employees through, a true manager also knows that...

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Interview Tips: 6 Common Interviewing Mistakes

Selecting and hiring the perfect employee is a difficult task, but if done right, it is one of the most important moves you can make for your business. In an economy like todays, there is no room for bad hiring decisions! And the interview process plays a key role in hiring the best candidate for the job.     Interviewing is an art, but few people are artists. We’ve all been there: as anxious job candidates, we researched the prospective company, prepared resumes,...

3 Steps to Help Sales Managers Prepare for Difficult Conversations

During times of budget challenges and uncertainty, supervisors might be experiencing an increase in the number of difficult conversations with their sales people. These could include delivering bad news about an employee’s job, informing staff about work restructuring, or discussing other complicated and stressful work situations. 1. Preparing for the conversation Before going into the conversation, ask yourself several key questions. Consult with Human Resources, peers and other...

Sales Productivity: Who are America’s Most Productive Companies?

Profiles International is proud to present the 2011 Large Sales Force Analysis of America’s Most Productive Companies. The report features a list of America’s most productive companies in sales and identifies best-practices for sales success. The research covers 230 companies across 17 different industries. The wide range of industries makes this research valuable and applicable to any organization. Based on revenue growth and profitability, the report classifies organizations as...

Curious Insight into Employee Motivation and the Pygmalion Effect

Great Performance Starts with Great Expectations No, by “great expectations,” I’m not referring to the Dickens book. Presumably when you hire or promote someone, you expect great things from them. You don’t think, “Yes, this warm body will be adequate enough, I suppose.” If so, then you’re probably not reading this article. Studies based on the Pygmalion Effect have shown that people will perform up – or down – to the level of expectations...

How Assessments Help with Hiring Great Sales Managers

Edited by Christina Krenek When you’re looking to fill a sales management position, it’s easy to just take the top performing sales person and bump them up to a leadership position. They have an outstanding sales record, they have that vibrant, go-getter attitude, and they deliver results; so obviously they’ll succeed as a sales manager right? Wrong, when it comes to hiring great sales managers, that is a common misconception.  Nearly 60 percent of frontline managers...

4 Ways to Stay Relevant Through a Culture of Innovation

One of the highlights at this time of year has become news from the Consumer Electronics Show (CES) in Las Vegas. This annual tech fest gives manufacturers and developers a grand stage from which to unveil their latest gadgets, gizmos, and you-need-to-have-this products. Not all of them succeed, but the pervasive theme throughout the show is innovation. Consumers have an appetite for the latest and greatest products, even if there’s really nothing wrong with the ones they currently have....

7 Crucial Considerations for Hiring Top Performing Sales Reps

“Our character is what we do when we think no one is looking.” – H. Jackson Brown Jr., New York Best Times bestselling author. Good character: that is what sales managers need to keep in mind when hiring top performing sales reps. It’s important to hire sales people who have the right competencies and characteristics, and who will perform on the job even when you’re not looking over their shoulder. With sales people, it’s their job to sell and they’re...

Growth, Performance and Sustainability of Talent in 2012

Wednesday, 11th January saw the official kick off of our client summit titled: 2012 Growth, Performance and Sustainability of Talent Conference. The event is being held at the Hyatt Regency, in downtown San Antonio. The 2012 GPS of Talent Conference is hosted by Dwight Crain and the enterprise solutions team at Profiles International. With a jam-packed agenda full of training sessions and presentations by industry experts, this year boasts the...

Understanding Validity and Reliability: 2 Critical Aspects of Employee Assessments

Profiles International is hosting their 21st Annual Global Conference this week in San Antonio. The five-day event, themed "Winning Together," brings together Profiles International clients, partners, and national directors from over 120 countries including the US. One of the main highlights of the event is certification training conducted by Profiles International headquarters staff, in particular, the scientists responsible for designing our solutions. At these sessions, hosted by Dr....

Case Study - Using Assessments to Increase Sales Rep Productivity by 28%

In a sluggish economy, would you rather boast a good sales force or a great sales force? Managing a sales force can be trying at times, but remember just because employees are producing good results and the company is making money, don't settle! Why be good, when you can be great? Many hiring managers have fallen subject to the misconception that a good sales person will thrive in any sales environment. When in fact, a sales force must be selected on the basis that they...

3 Remedies for Manager Derailment

Keep managers on track and employees productive Times of change present many challenges for organizations, particularly for front-line managers whose people will be responsible for implementing the change. But equally challenging can be managing through trying or monotonous times. Pressure to perform is high, as are emotions, and everyone is expected to do more with less. The risk of manager derailment can be high. Ironically, the times when you need your managers to perform at their very...

The Annual Performance Review Doesn't Have to be Painful

Some people would prefer a visit to the dentist rather than endure the annual performance review. If you’re one of them, then you might be anxious about your own assessment, about having to give a bad review to one of your employees, or about the marathon pace to complete the process from beginning to end. Performance reviews require a lot of work. From workers, peers, and managers to HR and senior management, a considerable amount of time is invested in documenting each employee’s...

Weekly Recap January 24, 2012 | Leadership & Management

In case you are catching up on your reading or just joining us, check out the hot topics in Leadership & Management. This Week's Top Articles in Leadership & Management Sales Productivity: Who are America’s Most Productive Companies? Profiles International is proud to present the 2011 Large Sales Force Analysis of America’s Most Productive Companies . The report features a list of America’s most productive companies in sales and...

Profiles International 21st Annual Global Conference- News from Day 1

This year marks the 21st Profiles International Global Conference. The event is being hosted in the luxurious Grand Hyatt Hotel in downtown San Antonio. Over the week, we will be posting daily blog articles to keep you up to date with the goings-on at our client, partner and national director events. We want to hear from you! Make sure to 'Like us' on Facebook and 'Follow us' on Twitter to get instant updates and see pictures from the events. You can also 'Tweet with us', use the hash tag...

What have we learned from 2011? 4 New Year’s Resolutions for 2012

As the calendar turns to a new year, it is time to reflect on successes and failures of the past year in order to grow and improve in the next. New Year’s resolutions are infamous for being abandoned before the goals are met. They sound good, but are often unrealistic. Some people’s goals are too lofty while others set too many. The same could be said of year-end “advice” lists such as this one from Fast Company. I do agree with everything on the list, but it’s...

Start Engaging and Motivating Your Employees Today!

Be a part of the solution, not the problem Companies have made significant cuts, which almost certainly weigh heavily on those employees who remain. To get the job done, companies rely on a core group of employees whom they trust and believe in. How can you keep these people motivated and engaged to perform – and for how long? A recent survey by Gallup reveals a sobering but unsurprising finding that more than two-thirds of employees aren’t engaged in their jobs. The effects of a...

Weekly Recap January 5, 2011 | Leadership & Management

In case you are catching up on your reading or just joining us, check out the hot topics in Leadership & Management. When 2 Employees Hate Each Other: 6 Tips for Managing Coworker Conflict Contrary to the popular phrase “Ignorance is bliss,” it’s not – especially if you’re the manager of two workers who genuinely don’t get along. When 2 employees hate each other, their animosity can turn a healthy working environment into a cancer ward. Coworker conflict...

Guest Post - Growth Principles for Leadership Skills: Stay in the Zone

Guest Post by Ali Schwanke Growth is a constant topic of conversation these days. Executives want to grow their leadership skills. Health conscious folks want to grow their own food. Bodybuilders want to increase the size of their muscles. Companies desire to exponentially grow their sales numbers. But, in our fast paced society, do we really understand what it takes to grow? When I was in high school my family moved to a small town in southeastern Nebraska. The school I attended was...

4 Key Benefits of Using Pre-Hire Assessments in Your Organization

Assessments are valuable tools that provide insights into candidates for managers, especially when used in the pre-hiring process. Pre-hire assessments can determine how an individual will fit in a specific job, identify their thinking and reasoning styles, and highlight relevant behavioral traits. The job market is showing signs of life, with a few key sectors fueling the growth. These include manufacturing, retail, healthcare, leisure and hospitality, and professional services. With so many...

3 Essential Steps to Coaching Sales Reps

Effective sales managers need to A.C.T. – Assess, Compare and Train So you hired a new sales rep. He seems highly qualified: great resume, very personable, relevant work experience, and he nailed the interview. Now months go by and he just isn’t delivering the numbers. What’s going on? Is it time to let him go? Or can he be coached? Recent research from CSO Insights' sales survey shows that coaching sales reps is the number one key to helping them rev up their sales. So, a...

Weekly Recap January 10, 2011 | Leadership & Management

In case you are catching up on your reading or just joining us, check out the hot topics in Leadership & Management. The Annual Performance Review Doesn't Have to be Painful Some people would prefer a visit to the dentist rather than endure the annual performance review. If you’re one of them, then you might be anxious about your own assessment, about having to give a bad review to one of your employees, or about the marathon pace to complete the process from beginning to end. Read...

The Inevitable Truth - Why Motivating Employees is a Must!

Motivating employees can be one of your biggest challenges as an employer, but learning how to inspire your workforce is the key to a successful organization. Constant pressure to increase productivity, profitability and revenue growth can often overshadow the importance of how an unengaged workforce can negatively affect corporate performance. This article will provide you with tips for motivating employees that will help your organization unlock human potential.  Whether you're an...
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